Information & Communication Technologies

Eduroam - Educational network Internet Roaming Access

Eduroam is a consortium of international institutions within the educational and research community providing free access to each other's secured wireless networks by logging in with a user's home institution login and password.



Through eduroam, IIASA staff can obtain wireless Internet access while visiting other participating institutes. Likewise, visitors from other eduroam participating institutions can use the IIASA wireless network to obtain Internet connectivity.

More details on eduroam can be found at:

A complete list of eduroam participating institutions can be found at:

Key Benefits

  • Free Wifi/Internet access for IIASA staff while visiting other institutions
  • Visitors at IIASA can access the internet without requesting login and password

Service Features

The features provided by eduroam and any restrictions are determined at the discretion of the institution providing the service. At this time IIASA provides access to the Internet in the same manner as the WiFi " Guest" network.

Service Available to

This service is provided to all IIASA staff who have a current login to the IIASA ICT systems. Additionally, this service is available to all visitors from other participating eduroam institutions.

Service Hours

At IIASA, eduroam access is generally provided 24 x 7 x 365. Planned maintenance times will be publicized in advance if there will be a disruption to the service.

Service and availability times will differ at each participating institution.

Support Hours

ICT will address your requests regarding eduroam during IIASA's office hours.

User Guides and Documentation

How to get connected (General instructions):

  • From the wireless settings for your computer or device choose eduroam
  • At the username prompt enter your home institutes credential. For IIASA staff, this is you full user login which is identical to your email, in the form:
  • At the Password enter your normal password
  • click Join

Note: The login credentials for users from other institutes visiting IIASA will be your normal user name with your institute's domain name at the end, such as<>

As the wireless configurations for each operating systems and devices differ, we include the following general configuration information which may need to be set manually:

  • Network/SSID: eduroam (you may have to manually type this in). When visiting a member site, it is possible that the network name is slightly different (e.g. Eduroam , EDUROAM, eduroam1, etc.). In this case a new network profile is needed.
  • Network Authentication Method: WPA2 (sometimes called WPA2 Enterprise)
  • Data Encryption Method: AES
  • EAP Type: PEAP
  • Authentication Protocol: MS-CHAP-V2

Select your device from the list below for specific step-by-step instructions:

Desktop/Laptop Mobile Devices
Windows Vista/7 Android
Windows XP ipad
Mac OS X iphone

Request Process

There is no request process necessary for an eduroam account at IIASA as this is automatically provided to IIASA staff as part of the normal ICT services.

Additional Information

The eduroam network is available in every location where IIASA provides the WiFi network.

When a user logs into eduroam, the request for authentication will go to the home institution of that user, the home institution will verify the user, and the home institution will pass back a confirmation that the user is legitimate. Passwords are not shared between institutions. 

Is eduroam secure?

The minimum eduroam wireless security is WPA/TKIP, which is not considered secure today. Most institutions will require WPA2/AES, which protects the wireless portion of your connection.

You should use safe computing practices: keep your software up-to-date, run a virus scanner, avoid visiting malicious web sites, and use network protocols that provide end-to-end encryption such as HTTPS and SSH.

Your eduroam login credentials are typically passed in a secure tunnel between your laptop or Wi-Fi device and your home institution.

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Last edited: 13 May 2015


IIASA ICT Department

T +43(0) 2236 807 333

International Institute for Applied Systems Analysis (IIASA)
Schlossplatz 1, A-2361 Laxenburg, Austria
Phone: (+43 2236) 807 0 Fax:(+43 2236) 71 313